Research

Ongoing competitor analysis and user attitudes research were conducted to inform the Leadership team and Sales team of public perception of AI. These insights determined the development of features and the product. I concluded with an audit of the existing software built on Power Platform.

Design

Hi-fidelity wireframes were constructed for our desktop app. A mobile app was not considered for our current platform. After we migrated to ReactJS, we would redesign the entire experience from the ground up including a responsive mobile for Android and IOS

The Problem

The hi-fidelity designs gave our investors confidence in our projections, a roadmap was created to execute the designs. Ongoing Power Platform unexpectedly was not compliant to UI changes despite other templates exhibiting similar solutions. Amending existing hardcoded and CMS layouts gave no reprieve. Our developers faced multiple dilemmas trying to overwrite the code.

The Solution

I ran a new audit on the existing UI elements. As interactive and responsive components were limited, my attention was diverted to compensating for the lack of feedback by informing users of the status of their engagement. Pivotal areas were tool bars on the left and right sides of the dashboard, where users had the most controls and freedom.

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